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    Technology Services

    NYU Shanghai Information Technology Services strives to provide high quality and reliable solutions that enable seamless connectivity, in alignment with the university’s academic mission.

    The Service Center is your one-stop solution for IT support. Explore online support options below, or visit the IT front desk in Room 427 for walk-in services.



    • Shanghai IT provides various type of virtual machines options that can be used for academic and administration purposes

      Eligibility

      NYU Faculty, Staff

      Cost

      This service is free, but the license of the OS working on the virtual machine might be covered by the user. Users may apply for Microsoft Imagine to get the OS for research/academic purposes.

      Accessing the service

      Please fill out the Request Form

      Get help



    • HPC Specialized team can help design network integration and system infrastructure within academic labs, also support you to conduct world-class in research labs

      Eligibility

      NYU faculty and staff, and faculty-sponsored students

      Cost

      This service is available at no charge

      Accessing the service

      Please fill out the Request Form

      Get help

      FAQs & others

      • Computing and Storage Facilities

      • Storage

      • Software Package

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    Walk-in Support Center

    Room 427, Front desk

    Mon-Thu: 8:30am?- 9:00pm

    Fri: 8:30am?- 5:30pm

    shanghai.it.help@nyu.edu

    Hotline: +86 (21) 2059 5555

    Scan the QR code in Wechat?


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